Recalls & Internal Investigations

What to do when things don’t go as planned.

Business does not always go as planned. When an unexpected event threatens your business, your response can determine your recovery. Whether it’s a class action lawsuit, a defective product, a competitor’s predatory practice, or other crisis, we can help. Our method is to examine the critical aspects of your business so that we can direct an effective investigation, assess the risks, and make recommendations on reactive and proactive strategies to help you recover fast and strong.

Our product recall services include attorney directed internal investigations to evaluate the nature of the suspected defect, the number of effected units, the cost of replacement or repairs, and associated risks to help evaluate whether a recall or other remedial measure is the best approach.

We also prepare customized proactive crisis management plans to reduce reaction times and minimize business disruption when a crisis occurs.